I should be really inhibiting myself from endlessly researching about beauty products as they always leave me empty handed. But hey, the research pays off. I'd rather rely on extensive research than over-the-counter salesladies who don't really have a clue on what they're talking about. If you as ask me, I have always been irritated by pesky sales assistants who constantly follow me around even when I'm just looking around and not really in the mood to buy something at the moment.
Reality first slapped me with the realization when I visited The Body Shop alone for the first time when I was still an elementary student. The sales lady immediately followed me and grabbed a basket for me to put stuff on. It made me feel as if I'm a criminal of some sort as they would really take a close look at my every move and blabber about stuff I randomly pick up and just look upon. And when I left not buying anything, the staff annoyingly glared away making me feel as if I wasted their time. Hey, who am I to blame? I politely said I was just looking around. After a few days, I went back. Same thing happened, they follow me and pester me with their pep talk. I rushed over the counter after making my first purchase from them which is their born lippy lip balm (quite popular back then with me and my peers). When I left, they said with joy "Thank you, we hope you see us again!" or something like that.
After all the years, the same thing still happens at the same store. But as the years pass, there are better people and you feel more comfortable.
It's not just one store I'm ranting about. I have had the same experience mostly with clothing and beauty retail stores. You will barely encounter these sales assistants at gadget shops, supermarkets, department and book stores. Either they're bombarded with customers who are lazy enough to do things for themselves or there are too much technical attention needed, a customer at a time.
As I celebrate in my almost a decade of purchasing stuff by myself, let me do a rundown of my thoughts about these creatures we call 'sales assistants' particularly at beauty stores.
1. They will always lure you into something that is not necessary. That's the game anyway - the company they represent earns more when you buy stuff with crap they talk you into. My take on this, be ready when you walk into a store and immediately grab the thing you want and head on to the cashier so that you can avoid buying more than what you planned on getting.
2. When it comes to consulting your foundation shade or whatever shade of makeup, do keep in mind to observe the skin color of the saleslady you're consulting with. When her face appear to be oddly whiter than her neck and the rest of her body, then she can be classified as one of the many who are fascinated about the mestiza look when they are deeply morena. DON'T FALL FOR WHAT SHE WOULD SAY. Well at least not always. Oh this happened to me a lot of times already, buying the wrong shade because of what sales assistant recommends me. Some sales ladies try to keep into account what their take on a particular shade is based on their own personal experience. I suggest to do research and look for foundation matrix over the internet. And hey, it's unfair if the sales assistant gets the blame on your behalf. Tsk tsk. Everything still depends on you anyway.
3. I freakin' hate it that almost 95% of sales assistants ALWAYS try the product at the back of your hand. Foundation = Back of the hand. Lipstick = Back of the hand. Perfume = Back of the hand. Cleanser = Back of the hand. Kulang nalang pati shampoo at sabon itest sa likod ng kamay ko. And they almost always get to hold the product as if they don't want you to touch it.
4. There would always be that one sales lady/dude who will act snobbish if you constantly ask about a particular product for hours and you end up not getting it. I don't know who is wrong here.
5. The customer will never be always right. Yes, sales assistants make a good point at times.
6. If you're the type who is very particular about the ingredient list of a product, then good luck mentioning those to some sales assistant. Really though, it annoys me why some sales assistants only know what would make you look good but barely knows about what would make you look good without risking safety concerns. There was this one time when I walked into the beauty section of a department store and asked if the particular cleanser has harsh surfactants in it. Really, she passed on the question to another sales lady and that other saleslady passed it to another. It wasted my time so I just went away. So now, I always see to it that I know the product well so I won't bother asking about it anymore from the sales people and get a wrong response.
7. I still don't get it why other sales assistants will just follow you everywhere even when you're just looking around. I've learned to ignore it even though admittedly it still bothers me.
8. When you do encounter heaven-sent sales assistants, you should befriend them and don't treat them different. I always take the time to chika with very warm and friendly sales assistants. It assures me that the next time I'd drop a visit to their store, I would be guided very well. My favorite still was that hour and a half time spent in Cutting Edge in Trinoma which the store that sells magic stuff, blades, binoculars, telescope, Coca Cola memorabilia's, fancy pillows, and of course, card deck collectibles. I was constantly bugging them for the best card deck I could give to my boyfriend for our anniversary. Who knew I'd end up befriending sales assistants in a matter of seconds. I was very pleased at how very accommodating they are with their customers. I go back there sometimes not to buy anything but just to catch up with them.
9. When you can do stuff for yourself, do it. Sometimes, we customers are the one who pester sales assistants with our lazy butts. I have to admit when I walked into a grocery one time (a pretty small one, that is) I was so lazy to look around and immediately got the attention of the supermarket clerk and asked where the local chips section is. I turned around and it was just behind me. Lulz.
So maybe there would always be two sides (or more) with everything, including sales assistants...hmmm...idfk.